Refund & Return

We Have A 14-day Return Policy, Which Means You Will Receive Your Item Within 14 Days Of Successfully Signing The Order.

To Be Eligible For Return, Your Product Must Be The Same As It Was Received, Unworn Or Unused, Labeled And In Its Original Packaging. You Also Need A Receipt Or Proof Of Purchase.

Damaged/misprinted Items
If The Product Fails, We Will Reprint And Resend It For Free. Please Contact Us (customer Service And Provide Your Product Picture And Order Number. We Will Reprint Your Product And Ship It To You Within 7 Working Days

If You Are Not Satisfied With The Effect Of The Product, We Will Provide Free Reprint. Please Fill Out Our Contact Form And Attach A Picture Of Your Project To Illustrate The Problem And Your Order Number. A Member Of Our Team Will Be Able To Help You.

Please Note That Any Size, Color And Image You Upload Will Be Printed On Your Product. If The Size, Color Or Image Selected And Sent To You Are Incorrect, Customsequisquinpillows Will Not Be Responsible For Replacing These Items.

Product Image Disclaimer
Please Note That Although We Make Every Effort To Accurately Photograph The Product And Describe It In Detail, Due To Changes In Screen Resolution, We Cannot Guarantee That Every Photo In Production Will Accurately Depict The Actual Color Of The Product. Before Buying, If You Have Any Questions About Color, Material Or Size, Please Contact Us.

Consumers Shall Bear The Freight For Returns And Exchanges Caused By Consumers. The Specific Cost Is Subject To The Courier Company You Choose.
If The Received Goods Are Damaged Or Incorrect Due To Our Reasons, Consumers Do Not Need To Bear The Resulting Shipping Costs.

To Start A Return, You Can Contact Us At If Your Return Is Accepted, We Will Send You A Return Label And Instructions On How And Where To Send The Package. The First Return Request Is Not Accepted.

Please Check After Receiving The Order. If The Product Is Defective, Damaged Or Wrong, Please Contact Us Immediately So That We Can Evaluate And Correct It.

Unless Defective Or Damaged, Our Personalized Products Cannot Be Returned Or Exchanged.

Please Refer To The Return Policy Or Contact Our Customer Service For Returns.

Refund: After We Receive And Review Your Return, We Will Notify You And Let You Know Whether The Refund Has Been Approved. If Approved, You Will Automatically Be Returned To The Original Payment Method. Remember, Your Bank Or Credit Card Company Will Also Need Some Time To Process And Mail The Refund.